Built On Award-Winning ZOHO CRM
CRM That Every Travel Agency Loves
Trusted by Travel Agencies in 30+ Countries
Owner, A La Carte Travel
"I can't say how much I'm happy and thankful for the service provided to my company to learn and start using the software. They have been extremely helpful and pleasant. Like I said there are no words big enough to express what I feel. Thank you so much.
They made this transaction very enjoyable and I am so exited to start working with the software.
I already know that it will bring my company to a new dimension"
Finally! A Lead Capturing Machine
Leads from Website
With Travel Agency CRM you get your enquiries via website or landing pages straight inside your CRM. You can even set rules for distribution of these leads amongst your team members.
Never Miss a Website Enquiry
With Zoho SalesIQ integrated with Travel Agency CRM you can track Website Visitors real-time, know which all pages they are Browsing, chat with them and convert them as Lead.
Convert Visitors into Leads
Leads from Live Chat
Leads from Social Media
Turn Conversations into Leads
With Travel Agency CRM you can not only monitor and participate in social media activities from one place but create Lead (or contact) in just one click from Facebook, Twitter or Google+ account.
Leads via Contact Grabber
Convert Email Signature into Leads
With Travel Agency CRM you get "Contact Grabber", a Chrome Extension. Using Contact Grabber you can turn any email signature (or any contact from the Internet) into Lead or Contact in just one click.
Leads from Spreadsheet
Import Leads in Seconds
With Travel Agency CRM you can now import all your leads via xls, xlsx, csv, or vcf format. So if you are still using spreadsheets to manage your leads: import them all in just a few clicks.
Managing Director, yourtravelshop.com
"From the first day we spoke, I knew instinctively that your product and services were a perfect fit for my business needs.
Furthermore i have been pleasantly surprised by your courteous manners and professionalism coupled with your prompt attention to my countless requests, for which i am most grateful. You patiently 'listened' to all my questions and queries and have relentlessly in collaboration with your team found working practical solutions. I thank you for all your efforts and wish you every success with future business"
The Science of Lead Follow-up
The Science of Lead Follow-up
Automate Actions using Macros
With Travel Agency CRM you can send predefined Email Templates (Itinerary, Thank You Email, etc), create follow-up task and update field ("Lead Status" to be updated to "Contacted"): all in one-click.
Manage Your Tasks
Monitor Your To-Do List
Using Travel Agency CRM you can create tasks for yourself, allocate to team members and set reminders. The contextual view helps you prioritize tasks and be on top of your To-Do list.
Never Miss a Meeting
Manage Meetings in an Intuitive Calendar
With Travel Agency CRM you can create all your meetings, store them in an intuitive calendar, invite customers and internal team members to these meetings.
Log Your Calls
Record All Your Phone Calls
Using Travel Agency CRM you can schedule calls, record all your inbound and outbound call details and create follow-up tasks.
Organize Your Notes
Capture All Your Conversations in Notes
With Travel Agency CRM you can add notes against any record, upload attachments, sort notes and even mention any of your team members for their attention from within notes section.
"Within the first two communications with GoldenLion I knew this was 'the' company to work with.
Superb communication. They are, and continue to be, very professional. They have understood the specialty of our travel business, and delivered a fantastic product.
Their knowledge, commitment and feedback is outstanding; and I really look forward to future projects"
Director, African Safaris Ltd
No More Guesswork on Trip Profitability
Create Awesome Quote
Generate Quote in Seconds
You can create a variety of awesome Quote Templates using Travel Agency CRM. These quotes can then be instantly sent to your customers via email from within the CRM itself.
Convert Quote to Invoice
Once the quote is approved by your customer, you can convert them into Invoice in just one click Using Travel Agency CRM. You can then start recording the payment made by your customer.
All It Takes is One Click
Create Vendor Reservations On the Fly
Using Travel Agency CRM you can manage all your vendors and their contacts, send reservation requests via Email, track them till they confirm and record all payments.
Send Voucher in One Click
Reservation Voucher can be created in a jiffy and sent to the customers in a single click using Travel Agency CRM. The issued vouchers can be used to avail the services from the vendors.
All from One Place
Using Travel Agency CRM you can create all your products that you sell to your customers or buy from your vendors. These products are used in Quotes, Invoices and Vendor Reservations.
"I have been working with GoldenLion Consulting to customize Zoho CRM for the past 2 months.
It has been absolute pleasure to work with Arnab and his team. The project was delivered on time and as per specifications. GoldenLion has exceeded my expectations in every way.
I will be working with them again in future also"
Managing Director, Indus Travels
Better Manage Your Contacts
Track Passengers for a Trip
Using Travel Agency CRM you can record all the passengers travelling in a Trip and classify them as "Primary Contact", "Guest" or "Primary Contact and Guest".
Using Travel Agency CRM you can send your contacts the option to update their details (Passport Details, Date of Birth, etc.) instead of you doing it. This improves the accuracy of data.
Update Contact Details
It's Never Been So Easy
"The team at GoldenLion have been very good to work with. They have been very attentive to my needs and been available at pretty much anytime to assist me"
I am really not sure when they sleep!"
Managing Director, Downunder Travel Ltd
Help More Customers Buy More (and More Often)
Market Popular Destinations
With Zoho Campaigns integrated with Travel Agency CRM you can create awesome email and social media campaigns to market your popular destinations, monitor results and take actions.
Testimonials are Gold
With Travel Agency CRM you can send Testimonial requests to your customers in one click. Once submitted by the customer, the details get stored instantly inside CRM.
"Honest consulting is an oxymoron today. But, wait until you meet the Zoho experts at GoldenLion!
We recently engaged GoldenLion consulting for implementing a CRM solution. GoldenLion consultants are professional, truthful and deliver what they promise. They implemented a customized CRM solution not only within the promised time-frame, but also went the extra mile to provide additional demo sessions to help users on-board. In addition, provided users with Best Practices guides and educated them on the do's and don'ts of the system.
Working with GoldenLion was a refreshing experience! Highly recommended"
Harsha N Hegde
Consultant, Skyway International Travels
Manage Fixed Departure Like Never Before
Organize Fixed Departure Like Never Before
Besides Custom Tour (FIT) you can also handle Fixed Departure using Travel Agency CRM that includes creation of a Fixed Departure, capturing of leads, trips, passengers, invoices and vendor reservations.
Automate Booking Form
Remove All Your Manual Work
With Travel Agency CRM you can embed booking form for your Fixed Departure in the website. Once the booking form is submitted: it instantly creates Contact, Trip and Passengers.
"It has been a true pleasure working with the team at GoldenLion
Not only for the professionalism but even more so for their caring and openness to new ideas. They feel like part of our team - which makes them a special partner!"
Director of Development, Toca Travel
Built For Every Size Small to Large Agencies
40+ Reports. 30+ Dashboards
Travel Agency CRM comes with 40+ standard reports and 30+ standard dashboards which are distributed across different modules like leads, trips, quotes, invoices, vendors, products, activities etc.
Emails Inside CRM
Reduce Email Clutter
With Travel Agency CRM you can send and receive all your emails without leaving CRM , share customer emails with colleagues and get quick email notifications of the emails from prospects and customers.
25+ Standard Workflow Rules
Travel Agency CRM comes with 25+ standard workflow rules across fixed departures, leads, contacts, trips, quotes, invoices and vendor reservations. You can of course create your own rules.
User Access Rights
Right Permissions to Right Users
Travel Agency CRM provides you with a wide variety of options for user rights and data sharing via users, roles, profiles, groups, data sharing rules, fields and links permissions.
Customize the Way You Want
You get all customization options in Travel Agency CRM. You can create/hide modules, create/remove fields, modify field values, create/modify views, related list, create new workflows, reports and dashboards.
Extend the Capability using API
Travel Agency CRM integrates with Zoho Campaigns, Zoho Survey, Zoho SalesIQ, Zoho Creator, Zoho Reports, MS Office, Google Apps, MailChimp, PandaDoc, Twilio, RingCentral, Ringio and a lot more.
"Your service has been great so far! Our company had some complicated requests and you have done your best to tweak the program according to our needs.
Keep up your great work!"
Billed Annually or
One Time Fee
15 Hours of Coaching and Done for You services
(Additional hours @ $30/Hour)
Free Test Drive
Free Test Drive
"I am pleased with how the engagement has gone so far. With minimal intervention from my side you guys have been able to roll out with the features that was required by us. And that was key for me.
Going ahead we will discuss more value add in our processes enabling your team to play a bigger role"
CEO, BVC Tourism
Team That Helps You 24/7
Anindya Bhanja Chowdhury
Suman Kumar Mandal
Habibur Ramahan Shah
You Could be the Next
GoldenLion Consulting Services Pvt. Ltd.
PS IXL, Phase-I, Block No. A, Floor 5,
Office No. 503A, New Town,
Kolkata 700136, India
Travel Agency CRM
Travel Agency CRM is a tool that can help you take your business to the next level and help you deliver awesome customer experience.
Copyright 2010 - 2017 by GoldenLion