Built On Award-Winning ZOHO CRM


Trusted by Travel Agencies in 30+ Countries

Everything in One Place

Anywhere. Anytime. Any Device.

Created specifically for the needs of travel agencies on award winning Zoho CRM, Travel Agency CRM delivers outstanding value with an astounding array of features for a fraction of the cost of any comparable industry system.


I can’t say how much I’m happy and thankful for the service provided to my company. Arnab and his team are always there and ready to help. They made this transaction very enjoyable and I am so exited to start working with the software. I already know that it will bring my company to a new dimension.

Rene Piard, Owner, A La Carte Travel


A Lead Capturing Machine

Leads from Website

Never Miss a Website Enquiry

With Travel Agency CRM you get your enquiries via website or landing pages straight inside your CRM. You can even set rules for distribution of these leads amongst your team members.

Leads from Live Chat

Convert Visitors into Leads

With Zoho SalesIQ integrated with Travel Agency CRM you can track Website Visitors real-time, know which all pages they are Browsing, chat with them and convert them as Lead.

Leads from Social Media

Turn Conversations into Leads

With Travel Agency CRM you can not only monitor and participate in social media activities from one place but create Lead (or contact) in just one click from Facebook or Twitter account.

Leads from Spreadsheet

Import Leads in Seconds

With Travel Agency CRM you can now import all your leads via xls, xlsx, csv, or vcf format. So if you are still using spreadsheets to manage your leads: import them all in just a few clicks.


I have been pleasantly surprised by your courteous manners and professionalism coupled with your prompt attention to my countless requests, for which i am most grateful. You patiently ‘listened’ to all my questions and queries and have relentlessly found practical solutions. Thank you for all your efforts.

Nizamuddin, Managing Director,

The science of

Lead Follow-up

One-Click Follow-up

Automate Actions using Macros

With Travel Agency CRM you can send predefined Email Templates (Itinerary, Thank You Email, etc), create follow-up task and update field (“Lead Status” to be updated to “Contacted”): all in one-click.

Manage Your Tasks

Monitor Your To-Do List

Using Travel Agency CRM you can create tasks for yourself, allocate to team members and set reminders. The contextual view helps you prioritize tasks and be on top of your To-Do list.

Never Miss a Meeting

Manage Meetings in an Intuitive Calendar

With Travel Agency CRM you can create all your meetings, store them in an intuitive calendar, invite customers and internal team members to these meetings.

Log Your Calls

Record All Your Phone Calls

Using Travel Agency CRM you can schedule calls, record all your inbound and outbound call details and create follow-up tasks.

Organize Your Notes

Capture All Your Conversations in Notes

With Travel Agency CRM you can add notes against any record, upload attachments, sort notes and even mention any of your team members for their attention from within notes section.


Within the first two communications with GoldenLion I knew this was ‘the’ company to work with. They have understood the specialty of our travel business, and delivered a fantastic product. Their knowledge, commitment and feedback is outstanding; and I really look forward to future projects.

Claire Vial, Director, African Safaris Ltd

No More Guesswork

on Trip Profitability

Create Awesome Quote

Generate Quote in Seconds

You can create a variety of awesome Quote Templates using Travel Agency CRM. These quotes can then be instantly sent to your customers via email from within the CRM itself.

Convert Quote to Invoice

All It Takes is One Click

Once the quote is approved by your customer, you can convert them into Invoice in just one click Using Travel Agency CRM. You can then start recording the payment made by your customer.

Make Reservations

Create Vendor Reservations On the Fly

Using Travel Agency CRM you can manage all your vendors and their contacts, send reservation requests via Email, track them till they confirm and record all payments.

Generate Vouchers

Send Voucher in One Click

Reservation Voucher can be created in a jiffy and sent to the customers in a single click using Travel Agency CRM. The issued vouchers can be used to avail the services from the vendors.

Manage Products

All from One Place

Using Travel Agency CRM you can create all your products that you sell to your customers or buy from your vendors. These products are used in Quotes, Invoices and Vendor Reservations.


I have been working with GoldenLion Consulting to customize Zoho CRM for my travel agency. It has been absolute pleasure to work with Arnab and his team. The project was delivered on time and as per specifications. GoldenLion has exceeded my expectations in every way. I will be working with them again in future also.

Praveen Syal, Managing Director, Indus Travels

Better Manage

Your Contact

Record Passengers

Track Passengers for a Trip

Using Travel Agency CRM you can record all the passengers travelling in a Trip and classify them as “Primary Contact”, “Guest” or “Primary Contact and Guest”.

Update Contact Details

It’s Never Been So Easy

Using Travel Agency CRM you can send your contacts the option to update their details (Passport Details, Date of Birth, etc.) instead of you doing it. This improves the accuracy of data.


The team at GoldenLion have been very good to work with. They have been very attentive to my needs and been available at pretty much anytime to assist me. I am really not sure when they sleep.

Jason Webb, Managing Director, Downunder Travel Ltd

Help More Customers

Buy More (and More Often)

Awesome Campaigns

Market Popular Destinations

With Zoho Campaigns integrated with Travel Agency CRM you can create awesome email and social media campaigns to market your popular destinations, monitor results and take actions.

Earn Testimonials

Testimonials are Gold

With Travel Agency CRM you can send Testimonial requests to your customers in one click. Once submitted by the customer, the details get stored instantly inside CRM.


Honest consulting is an oxymoron today. But, wait until you meet the Zoho experts at GoldenLion! They implemented a customized CRM solution not only within the promised time-frame, but also went the extra mile to provide additional demo sessions. Working with GoldenLion was a refreshing experience! Highly recommended!

Harsha N Hegde, Consultant, Skyway International Travels

Manage Fixed Departure

Like Never Before

Fixed Departure

Organize Fixed Departure Like Never Before

Besides Custom Tour (FIT) you can also handle Fixed Departure using Travel Agency CRM that includes creation of a Fixed Departure, capturing of leads, trips, passengers, invoices and vendor reservations.

Automate Booking Form

Remove All Your Manual Work

With Travel Agency CRM you can embed booking form for your Fixed Departure in the website. Once the booking form is submitted: it instantly creates Contact, Trip and Passengers. Booking form is additionally priced.


It has been a true pleasure working with the team at GoldenLion – not only for the professionalism but even more so for their caring and openness to new ideas. They feel like part of our team – which makes them a special partner!

Terry Suero, Director of Development, Toca Travel

Built For Every Size

Small to Large Agencies

Meaningful Dashboards

40+ Reports. 30+ Dashboards

Travel Agency CRM comes with 40+ standard reports and 30+ standard dashboards which are distributed across different modules like leads, trips, quotes, invoices, vendors, products, activities etc.

Emails Inside CRM

Reduce Email Clutter

With Travel Agency CRM you can send and receive all your emails without leaving CRM , share customer emails with colleagues and get quick email notifications of the emails from prospects and customers.

Awesome Workflows

25+ Standard Workflow Rules

Travel Agency CRM comes with 25+ standard workflow rules across fixed departures, leads, contacts, trips, quotes, invoices and vendor reservations. You can of course create your own rules.

User Access Rights

Right Permissions to Right Users

Travel Agency CRM provides you with a wide variety of options for user rights and data sharing via users, roles, profiles, groups, data sharing rules, fields and links permissions.


Customize the Way You Want

You get all customization options in Travel Agency CRM. You can create/hide modules, create/remove fields, modify field values, create/modify views, related list, create new workflows, reports and dashboards.

Integration Framework

Extend the Capability using API

Travel Agency CRM integrates with Zoho Campaigns, Zoho Survey, Zoho SalesIQ, Zoho Creator, Zoho Reports, MS Office, Google Apps, MailChimp, PandaDoc, Twilio, RingCentral, Ringio and a lot more.


From hearing about GoldenLion’s industry-focused product to reviewing it & rolling it out, I have been very impressed with Arnab & the whole GoldenLion team. Zoho for Travel Agency is the base which we have used to build so much more over the last 2 years. I would definitely recommend them for any of your...

Julien Perreard, Group Head of Digital and Online, Giltedge Travel

Simple Pricing.


Subscription Fee

USD 40/User/Month

Billed Annually or USD 50 Month-to-Month


One Time Fee

USD 1997

Travel Agency CRM and up to 15 Hours of Onboarding Services (Additional services @ USD 32/Hour)

Free Test Drive

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I was very pleased with the Travel Agency CRM developed by GoldenLion. I worked with Debraj Ray closely during the development. He was very helpful and knowledgeable about the product.

Quan Pham, Vice President, Cali Travel & Services

Awesome Case Studies

HI Tours Implements Travel Agency CRM



Giltedge Africa Implements Travel Agency CRM



Indus Travels Implements Travel Agency CRM



Go Team Travel Implements Travel Agency CRM



Some more Love

Team that helps you 24/7

Free Test Drive

Travel agencies around the world are using our Travel Agency CRM to scale their businesses! Want to know what this amazing CRM can do for your business? If yes, then you can opt for our NO-Obligation Test Drive now and see how this amazing Travel Agency CRM can give your business an edge over your competitors! So, don’t wait any longer, click on the below button now and see how Trvael Agency CRM can truly transform your business and help you sell more!

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