Trusted by Travel Agencies in 30+ Countries
Created specifically for the needs of travel agencies on award winning Zoho CRM, Travel Agency CRM delivers outstanding value with an astounding array of features for a fraction of the cost of any comparable industry system.
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I can’t say how much I’m happy and thankful for the service provided to my company. Arnab and his team are always there and ready to help. They made this transaction very enjoyable and I am so exited to start working with the software. I already know that it will bring my company to a new dimension.
Rene Piard, Owner, A La Carte Travel
With Travel Agency CRM you get your enquiries via website or landing pages straight inside your CRM. You can even set rules for distribution of these leads amongst your team members.
With Zoho SalesIQ integrated with Travel Agency CRM you can track Website Visitors real-time, know which all pages they are Browsing, chat with them and convert them as Lead.
With Travel Agency CRM you can not only monitor and participate in social media activities from one place but create Lead (or contact) in just one click from Facebook or Twitter account.
With Travel Agency CRM you can now import all your leads via xls, xlsx, csv, or vcf format. So if you are still using spreadsheets to manage your leads: import them all in just a few clicks.
I have been pleasantly surprised by your courteous manners and professionalism coupled with your prompt attention to my countless requests, for which i am most grateful. You patiently ‘listened’ to all my questions and queries and have relentlessly found practical solutions. Thank you for all your efforts.
Nizamuddin, Managing Director, yourtravelshop.com
With Travel Agency CRM you can send predefined Email Templates (Itinerary, Thank You Email, etc), create follow-up task and update field (“Lead Status” to be updated to “Contacted”): all in one-click.
Using Travel Agency CRM you can create tasks for yourself, allocate to team members and set reminders. The contextual view helps you prioritize tasks and be on top of your To-Do list.
With Travel Agency CRM you can create all your meetings, store them in an intuitive calendar, invite customers and internal team members to these meetings.
Using Travel Agency CRM you can schedule calls, record all your inbound and outbound call details and create follow-up tasks.
With Travel Agency CRM you can add notes against any record, upload attachments, sort notes and even mention any of your team members for their attention from within notes section.
Within the first two communications with GoldenLion I knew this was ‘the’ company to work with. They have understood the specialty of our travel business, and delivered a fantastic product. Their knowledge, commitment and feedback is outstanding; and I really look forward to future projects.
Claire Vial, Director, African Safaris Ltd
You can create a variety of awesome Quote Templates using Travel Agency CRM. These quotes can then be instantly sent to your customers via email from within the CRM itself.
Once the quote is approved by your customer, you can convert them into Invoice in just one click Using Travel Agency CRM. You can then start recording the payment made by your customer.
Using Travel Agency CRM you can manage all your vendors and their contacts, send reservation requests via Email, track them till they confirm and record all payments.
Reservation Voucher can be created in a jiffy and sent to the customers in a single click using Travel Agency CRM. The issued vouchers can be used to avail the services from the vendors.
Using Travel Agency CRM you can create all your products that you sell to your customers or buy from your vendors. These products are used in Quotes, Invoices and Vendor Reservations.
I have been working with GoldenLion Consulting to customize Zoho CRM for my travel agency. It has been absolute pleasure to work with Arnab and his team. The project was delivered on time and as per specifications. GoldenLion has exceeded my expectations in every way. I will be working with them again in future also.
Praveen Syal, Managing Director, Indus Travels
Using Travel Agency CRM you can record all the passengers travelling in a Trip and classify them as “Primary Contact”, “Guest” or “Primary Contact and Guest”.
Using Travel Agency CRM you can send your contacts the option to update their details (Passport Details, Date of Birth, etc.) instead of you doing it. This improves the accuracy of data.
The team at GoldenLion have been very good to work with. They have been very attentive to my needs and been available at pretty much anytime to assist me. I am really not sure when they sleep.
Jason Webb, Managing Director, Downunder Travel Ltd
With Zoho Campaigns integrated with Travel Agency CRM you can create awesome email and social media campaigns to market your popular destinations, monitor results and take actions.
With Travel Agency CRM you can send Testimonial requests to your customers in one click. Once submitted by the customer, the details get stored instantly inside CRM.
Honest consulting is an oxymoron today. But, wait until you meet the Zoho experts at GoldenLion! They implemented a customized CRM solution not only within the promised time-frame, but also went the extra mile to provide additional demo sessions. Working with GoldenLion was a refreshing experience! Highly recommended!
Harsha N Hegde, Consultant, Skyway International Travels
Besides Custom Tour (FIT) you can also handle Fixed Departure using Travel Agency CRM that includes creation of a Fixed Departure, capturing of leads, trips, passengers, invoices and vendor reservations.
With Travel Agency CRM you can embed booking form for your Fixed Departure in the website. Once the booking form is submitted: it instantly creates Contact, Trip and Passengers. Booking form is additionally priced.
It has been a true pleasure working with the team at GoldenLion – not only for the professionalism but even more so for their caring and openness to new ideas. They feel like part of our team – which makes them a special partner!
Terry Suero, Director of Development, Toca Travel
Travel Agency CRM comes with 40+ standard reports and 30+ standard dashboards which are distributed across different modules like leads, trips, quotes, invoices, vendors, products, activities etc.
With Travel Agency CRM you can send and receive all your emails without leaving CRM , share customer emails with colleagues and get quick email notifications of the emails from prospects and customers.
Travel Agency CRM comes with 25+ standard workflow rules across fixed departures, leads, contacts, trips, quotes, invoices and vendor reservations. You can of course create your own rules.
Travel Agency CRM provides you with a wide variety of options for user rights and data sharing via users, roles, profiles, groups, data sharing rules, fields and links permissions.
You get all customization options in Travel Agency CRM. You can create/hide modules, create/remove fields, modify field values, create/modify views, related list, create new workflows, reports and dashboards.
Travel Agency CRM integrates with Zoho Campaigns, Zoho Survey, Zoho SalesIQ, Zoho Creator, Zoho Reports, MS Office, Google Apps, MailChimp, PandaDoc, Twilio, RingCentral, Ringio and a lot more.
From hearing about GoldenLion’s industry-focused product to reviewing it & rolling it out, I have been very impressed with Arnab & the whole GoldenLion team. Zoho for Travel Agency is the base which we have used to build so much more over the last 2 years. I would definitely recommend them for any of your...
Julien Perreard, Group Head of Digital and Online, Giltedge Travel
Billed Annually or USD 45 Month-to-Month
Travel Agency CRM and up to 15 Hours of Onboarding Services (Additional services @ USD 30/Hour)
I was very pleased with the Travel Agency CRM developed by GoldenLion. I worked with Debraj Ray closely during the development. He was very helpful and knowledgeable about the product.
Quan Pham, Vice President, Cali Travel & Services
In the last 20 years of our journey, we have worked on two CRMs, initial few years on Microsoft Dynamics and majority of the years on Salesforce. While working on Salesforce over last 10 years, it was very difficult to keep researching for multiple a...
Our company migrated from a well-known CRM that was rigid, required all modifications/customization to be channeled through their company and was pricey to boot. We interviewed our peers and were pleased to learn that travel companies that we respect...
It’s with pleasure that I am writing a testimonial about GoldenLion who in future will be remembered by my team as one of the pillars of Kashmir Port by enabling us with modern technology. We came across GoldenLion by recommendation from Zoho team....
I was a Hotelier for 15 years and now I am a Travel Operator. In my 18 years of career I had hands on many expensive Hotel management systems. For the past 3 years we had been searching for a CRM system for our Travel Company. We had spent quite a go...
I wanted to say thank you to all of you for the time, effort, patience and understanding given in developing our system and tailoring it to the needs of Caledonia Worldwide. You did a fantastic job and we are more than happy with the system and it’...
As a Travel Agent there are so many details and aspects to booking travels for Individuals and groups. Purchasing the new back office system of CRM for Travel Agents via GoldenLion Consulting was a welcome relief. Service quick and efficient and thei...
I am pleased with how the engagement has gone so far. With minimal intervention from my side you guys have been able to roll out with the features that was required by us. And that was key for me. Going ahead we will discuss more value add in our pro...
Your service has been great so far! Our company had some complicated requests and you have done your best to tweak the program according to our needs. Keep up your great work!
Great Service and Prompt response. Will consider for future service too.
The GoldenLion team was extremely competent and helpful. Our company asked for a lot of customization and some more complicated features – and the GoldenLion team delivered. Not only that, but they were easy to work with.
These guys are magicians! I have just started using our new CRM and I am already loving it! I am extremely happy with the quality of service provided as well as the timeliness of the customization process. The team is very professional, knowledgeable...
I am most impressed and pleased with the Travel Agency CRM and the entire team at GoldenLion. The product is well thought out, incredibly useful, and the entire team at GoldenLion is a pleasure to work with as they are accommodating, knowledgeable, p...
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Travel agencies around the world are using our Travel Agency CRM to scale their businesses! Want to know what this amazing CRM can do for your business? If yes, then you can opt for our NO-Obligation Test Drive now and see how this amazing Travel Agency CRM can give your business an edge over your competitors! So, don’t wait any longer, click on the below button now and see how Trvael Agency CRM can truly transform your business and help you sell more!
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Get started todayTravel Agency CRM, built on award-winning ZOHO CRM, is a tool that can help you take your business to the next level and help you deliver awesome customer experience.
Hundreds of travel agencies across 30+ countries are reaping the benefits. So what are you waiting for? Request for a free test drive and see how it can transform your business!
